Terms and Conditions
1. Welcome & Agreement to Terms
Welcome to (Website Name), your go-to online store for top-quality footwear for men and women in India. Before you start shopping, please take a moment to read our Terms & Conditions. By using our website, you agree to follow these guidelines that help ensure a smooth and secure shopping experience for everyone.
(Website Name) is operated by (Company Name). Throughout this document, "we," "us," and "our" refer to (Website Name), while "you" and "your" refer to you, our valued customer.
To keep improving our services and stay in line with legal requirements, we may update these terms occasionally. If we make any changes, your continued use of our website means you accept the updated terms. We recommend checking back from time to time to stay informed.
2. Who Can Use Our Website?
Our website is for customers who are legally allowed to enter into contracts. By shopping with us, you confirm that you're at least 18 years old and have the legal capacity to make online purchases. If you're using our site on behalf of a company, you confirm that you have the authority to agree to these terms on their behalf.
If we find that a user doesn’t meet these criteria, we may limit or suspend their access. In some cases, we may ask for additional verification to keep our platform secure. Any misuse of our website or violations of our policies could result in account suspension or permanent restrictions.
3. Creating & Managing Your Account
For a personalized experience, including order tracking and recommendations, you might need to create an account. When signing up, make sure to provide accurate and up-to-date details. Keep your login credentials safe and never share them with others.
You're responsible for all activity under your account. If you notice any suspicious activity or think your account has been compromised, let us know immediately. We reserve the right to suspend or terminate accounts involved in fraudulent activities or security breaches.
4. Placing & Confirming Orders
Ordering from (Website Name) is simple! Just add your favorite products to the cart, head to checkout, and enter your shipping and payment details. Before confirming, double-check everything to avoid any issues.
After placing your order, you’ll receive an email acknowledging it. However, this doesn't mean your order is confirmed yet. Once we verify availability, we'll send you an official confirmation, and your order will be processed.
5. Product Availability & Pricing
We do our best to keep stock information accurate, but sometimes, due to high demand, an item might not be available. If this happens, we'll inform you and offer alternatives like a similar product or a refund.
Our prices are updated regularly to reflect market changes. While we strive for accuracy, occasional errors may occur. If a price correction is needed, we’ll notify you before processing your order. Your final price will include all applicable taxes and charges based on your shipping address.
6. Payments & Billing
To process your order smoothly, please provide correct and complete billing details, including your name, billing address, and contact info. We only accept valid payment information to prevent order delays.
Once your order is confirmed, your chosen payment method will be charged. If there are any issues with payment authorization, we may contact you for clarification. Rest assured, we use strict security measures to protect your personal and payment details.
7. Responsible Use of Our Website
We want everyone to have a pleasant shopping experience, so we ask you to use our site responsibly. Avoid posting or sharing harmful, offensive, or false content. Also, do not use our website for unauthorized commercial activities or third-party promotions.
We take violations seriously. If a user engages in activities like hacking attempts, fraud, or providing false information, we may suspend or terminate their account. By following these guidelines, you help us maintain a safe and enjoyable shopping space for all.
8. Intellectual Property Rights
At (Website Name), we value creativity and originality. Everything you see on our website, text, images, logos, designs, and other materials—is protected under copyright laws and belongs to (Website Name) or our licensors. You are welcome to browse, explore, and interact with our content for personal use, but using it for commercial purposes without our written consent is not allowed.
We also respect the intellectual property rights of others, and we expect our users to do the same. Any unauthorized copying, sharing, or modifying of our content may lead to legal action. If we find any user-generated content that infringes on intellectual property rights or violates our policies, we reserve the right to remove it or restrict access.
9. Restricted Activities on Our Website
To keep our website safe and user-friendly, certain activities are strictly prohibited. These include fraudulent transactions, spreading malware or harmful software, attempting to interfere with our website’s functionality, hacking, data theft, or gaining unauthorized access to our systems. Such actions will result in immediate suspension or a permanent ban.
We also do not tolerate any behavior that affects the rights or privacy of other customers. This includes posting offensive comments, submitting fake reviews, or any other activity that disrupts the shopping experience for others. Our goal is to maintain a welcoming space for everyone, and we take violations seriously.
10. Limitation of Liability
We strive to provide a smooth and hassle-free shopping experience, but we cannot guarantee that our website will always be error-free or uninterrupted. We are not responsible for any indirect losses, such as data loss, order disruptions, or technical issues that may occur while using our platform.
While we do our best to ensure the accuracy of the information provided, occasional errors may happen. If you experience any issues with a purchased product, our responsibility is limited to offering a replacement or refund as per our return and exchange policy. By using our website, you acknowledge and agree to these limitations.
11. Your Responsibility to Indemnify Us
By using our website, you agree to take full responsibility for your actions and to protect (Website Name) from any legal claims, damages, or costs resulting from your misuse of the platform. This includes violations of intellectual property rights or any other actions that may result in legal consequences.
If a third-party claim arises due to your activities on our website, you will be responsible for covering any legal costs associated with defending against such claims. We also reserve the right to manage the legal defense in these cases and seek reimbursement for any damages incurred.
12. Website Security & Data Protection
Your privacy and security are our top priorities. We use advanced encryption technology and follow industry best practices to protect your personal information from unauthorized access, loss, or misuse. Our security measures are regularly updated to counter new threats and ensure safe transactions on our platform.
We only retain your personal data for as long as necessary—whether it’s to complete your purchase, improve our services, or meet legal requirements. Once your data is no longer needed, we take steps to securely dispose of it. By using our website, you agree to the collection, storage, and retention of your data as outlined in our Privacy Policy.
13. Unforeseen Events & Force Majeure
Sometimes, things happen that are beyond our control—natural disasters, power outages, pandemics, or government restrictions, to name a few. In such cases, (Website Name) cannot be held responsible for delays or disruptions in our services. While we will do everything possible to minimize inconvenience, certain situations may temporarily affect order processing, website access, or other services.
If such an event occurs, we will keep you informed and work towards a resolution as quickly as possible. We appreciate your patience and understanding in such circumstances.
14. Account Suspension & Website Access
To maintain a safe and fair platform for everyone, we reserve the right to suspend or terminate access to our website if a user violates our terms. This includes fraudulent activities, posting inappropriate content, misusing the platform, or engaging in actions that compromise website security.
Suspensions can be temporary or permanent, depending on the severity of the violation. If your account is suspended, you may lose access to your profile, orders, and other features until the matter is resolved. In some cases, we may offer an appeal process or an opportunity to rectify the issue. Our goal is to ensure that everyone has a secure and respectful experience on our platform.
15. Resolving Disputes & Legal Guidelines
We always aim to resolve any issues through open communication and mutual understanding. If you have a dispute related to our website or services, we encourage you to reach out to us first—we’re happy to help!
If a resolution cannot be reached through discussion, any legal matters will be handled under the jurisdiction of Indian law. By using our website, you agree that all disputes will be settled in the courts of India and that Indian legal guidelines will apply to this agreement.
16. Changes to Our Terms & Website Updates
We’re always working to improve our platform, which means our terms and policies may be updated from time to time. If there are any changes, we’ll make sure they’re clearly communicated on our website. It’s a good idea to review them periodically to stay informed.
Additionally, we may introduce new features, update our design, or make technical improvements to enhance your experience. While we strive to ensure smooth updates, some services may be temporarily unavailable during the process. We appreciate your patience and will always keep you in the loop about major changes.
17. Need Help? Get in Touch!
We value our customers and are here to assist you! If you have any questions about your orders, products, account, or anything else, our support team is ready to help.
You can reach out to us through the contact options provided on our website. We strive to respond quickly and ensure your experience with us is hassle-free. Whether you need product recommendations, technical assistance, or general support, we’re just a message away!