Shipping & Delivery Policy
At (Website Name), we want to make your shopping experience as smooth and enjoyable as possible. We understand that getting your favorite footwear delivered quickly and safely is important to you. That’s why we’ve outlined our shipping and delivery process clearly, so you always know what to expect when placing an order with us.
Where We Deliver
Right now, we ship to all locations across India! While we don’t offer international shipping yet, we’re working towards expanding our services in the future to reach more customers worldwide. Stay tuned!
Order Processing & Estimated Delivery Time
As soon as you place an order, we get to work! We aim to process all orders within 1-2 business days (excluding weekends and public holidays). Once your order is packed and ready to go, you’ll receive a confirmation email with tracking details.
Typically, orders arrive within 3-8 business days, depending on your location. We do our best to ensure timely delivery, but if there are any delays due to unforeseen circumstances, we’ll keep you updated.
What Happens if Delivery Fails?
We get it, sometimes things don’t go as planned. If the delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the order, our delivery partner will make two more attempts.
If the issue remains unresolved, the order will be returned to us. You can request a re-delivery, but additional shipping charges may apply.
Damaged or Lost Shipments? We’ve Got You Covered!
We take great care in packaging your footwear to ensure it reaches you in perfect condition. However, if your order arrives damaged, please contact our support team within 48 hours with photos of the damage.
If your package is lost in transit, we’ll work with our courier partners to investigate the issue. Based on the outcome, we’ll either send a replacement or process a refund—your satisfaction is our priority!
Special Delivery Instructions for Certain Products
Some products, like oversized or delicate footwear, may require special handling. Any specific delivery details will be mentioned on the product page so that you can make an informed purchase.
Need Help? We’re Here for You!
Have any questions about your order or shipping? Our friendly customer support team is always happy to assist you. Just reach out through our contact channels, and we’ll ensure you get the best service possible.
Thank you for shopping with (Website Name)—we can’t wait for you to enjoy your new footwear!